Refund Policy

When you purchase CityBLD, we want to do all we can to ensure that it meets your expectations. Sometimes though, it's not the best tool for a job. We want you to be able to test and explore with zero risk, so we will fully refund you in almost all cases!

There are a few limits we need to place to prevent abuse of this system. These are listed below.

The fine print

These are the cases in which a refund request will be denied.

Too early: You need time to make a decision! Refund requests made within 6 hours of purchase, or without downloading CityBLD, will be denied.

Too late: If you're using CityBLD over a long period of time, it's worth the buy! Refund requests made over 30 days after purchase will be denied.

Missed details: Please read carefully what is included in each plan! Refund requests made due to purchasing the wrong plan will be denied.

Irrelevant: This is a question of whether CityBLD is right for you! Refund requests irrelevant to CityBLD, i.e., need money for unexpected expenses, bought on impulse, etc., will be denied.